Organize your medical trip to Martinique or Guadeloupe
Are you a patient located in the Caribbean basin and face long waiting lists or other difficulties to be cared for at home? Are you a doctor looking for a medical concierge service to plan your patient’s medical journey?
West Indies Assistance is the ideal partner to accompany you throughout your medical trip to the islands of Martinique and Guadeloupe as well asinternationally.
Our goal? Helping you obtain quality healthcare services and highly qualified specialists throughout your care journey.
Medical Concierge Services
West Indies Assistance, available 24/7, provides you with a medical concierge who takes care of the organization of your medical stay from your departure to your return to the Caribbean.
- Health check-up and medical estimate
- Making medical and paramedical appointments
- Reservation of air tickets
- Coordination of prescription drug delivery,
- Management of the patient ‘s admission to the hospital
- Accommodation and taxi bookings
- Home care organization
Our team of experts offers you real support that facilitates your administrative, logistical and medical procedures.
We also take care of your family companions in order to facilitate their stay: organization of visits, activities, personalized support in case of language barrier, help with administrative procedures, local transport, on-site communications. Our mission is to find a solution to every obstacle.
Before, during and after your medical stay, West Indies Assistance does everything possible to offer you a quality service that fully meets your needs and your highest expectations.
Transport and logistics
West Indies Assistance provides a personalized transportation service according to your needs and health status: air ambulance, commercial flight with or without stretcher, bed-to-bed transportation.
For short and medium-distance flights in the Caribbean, West Indies Assistance provides you with aircraft and medical escorts. We also organise your travel by airliner if possible.
West Indies Assistance is the contact person who takes care of your various trips, between the airport and your place of accommodation but also between your different meeting places.
Housing
Concerning theaccommodation, West Indies Assistance proposes you different partner establishments and guides you in order to choose the one that fully meets your expectations.
Each of the accommodations offered is strategically located for your medical trip, usually near the hospital or clinic you are staying at.
ORGANIZE YOUR TRIP ABROAD
What can Caribbean Medical Concierge do for you?
Health check-up, medical consultation, second medical opinion, treatment, surgery, discover how our medical concierge can accompany you on the Caribbean basin.
Medical consultation
Call on our medical concierge for a consultation with one of the best specialists in Martinique or Guadeloupe.
As part of a first consultation, or a second medical opinion that will confirm a first diagnosis, West Indies Assistance organizes your stay in its entirety.
We put you in touch with the best specialists, whether it is cardiology, gynaecology, gastroenterology, neurology, oncology, ophthalmology, orthopaedics, urology, paediatrics…
Need information on how a medical consultation is carried out according to your pathology? Contact the West Indies Assistance team.
Treatment
Your health is a priority, which is why our medical concierge service has surrounded itself with reference medical partners in Martinique and Guadeloupe.
This way, West Indies Assistance is able to provide you with the best options for your medical trip , regardless of the treatment or care you need.
Surgery
West Indies Assistance provides you with a complete address book for your surgical interventions in Martinique and Guadeloupe.
- Orthopedic surgery,
- Pediatric surgery,
- Vascular surgery,
- Digestive surgery,
- Thyroid surgery…
Contact us with your request, our West Indies Assistance medical concierge will guide you and explain the steps to follow to have surgery on a Caribbean island.
Medical tourism in Martinique and Guadeloupe
West Indies Assistance, your healthcare partner
By choosing West Indies Assistance Medical Concierge, you benefit from:
- More than 20 years of expertise and know-how;
- a list of trusted partners for your transportation and accommodation;
- 24 hour a day assistance with a high level of reactivity,
- highly qualified health professionals, experts in their field, whatever your pathology;
- complete and personalized support throughout your stay;
- respect and absolute medical confidentiality.
Our health concierge network
West Indies Assistance provides its patients with a network of medical partners such as clinics, hospitals, laboratories and research centers throughout the Caribbean basin andinternationally .
Cancer patients can receive treatment at the Albert Clarac Hospital in Martinique, including tomotherapy and chemotherapy. Other patients have the option of being treated either at the University Hospital of Guadeloupe or Martinique (C.H.U.G and C.H.U.M. respectively), or in a private clinic of their choice.

