Medical Concierge

Organize your medical trip to Martinique or Guadeloupe

Are you a patient located in the Caribbean Basin and facing long waiting lists or other difficulties to be treated at home? Are you a physician looking for a medical concierge to plan your patient‘s medical trip ?

West Indies Assistance is the ideal partner to accompany you throughout your medical trip to the islands of Martinique and Guadeloupe as well as abroad.

Our goal? Helping you to get quality health care and highly trained specialists throughout your health care journey.

Medical Concierge Services

West Indies Assistance, available 24 hours a day, 7 days a week, offers a medical concierge service that will take care of the organization of your medical stay from A to Z in the Caribbean.

  • Health check-up and medical estimate
  • Making medical and paramedical appointments
  • Reservation of air tickets
  • Coordination of prescriptions and medication delivery,
  • Management of the patient‘s admission to the hospital
  • Accommodation and cab reservation
  • Home care organization

Our team of experts can provide you with real support to facilitate your medical procedures.

Before, during and after your medical stay, West Indies Assistance does everything possible to offer you a quality service that fully meets your needs and your highest expectations.

Transport and medical logistics

West Indies Assistance provides a personalized transportation service according to your needs and health status: air ambulance, commercial flight with or without a stretcher, bed-to-bed transportation.

For short and medium distance flights to the islands, West Indies Assistance provides airplane and medical escorts, or organizes your travel by airliner if possible.

West Indies Assistance is the partner who will take care of your different trips, between the airport and your accommodation but also between your different meeting places.


Concerning the accommodation, West Indies Assistance can propose different partner structures and guides you in order to choose the one that fully meets your expectations.

Each of the accommodation offered is strategically located for your medical trip, usually near the hospital or clinic you are staying at.


If necessary, West Indies Assistance organizes your medical travel to international destinations, in Europe, especially to Paris, France.
Our medical concierge service has a network of specialized physicians around the world.

Contact West Indies Assistance as soon as possible. Our experts will be able to meet your needs.

What can Caribbean Medical Concierge do for you?

Health check-ups, medical consultation, second medical opinion, treatment, surgery, discover how our medical concierge can accompany you on the Caribbean basin.

Medical consultation

Call on our medical concierge for a consultation with one of the best and most qualified medical specialists in Martinique or Guadeloupe.

In the case of a first consultation, or a second medical opinion that will confirm a first diagnosis, West Indies Assistance takes care of your entire stay.

We provide specialists who take care of your medical diagnosis in different fields such as cardiology, gynaecology, gastroenterology, neurology, oncology, ophthalmology, orthopaedics, urology, paediatrics and more.

Do you need information on the course of a medical consultation according to your pathology? Contact the West Indies Assistance team.


Your health is a priority, that’s why our medical concierge service has surrounded itself with renowned medical partners throughout the Caribbean basin.

In this way, West Indies Assistance is able to offer its patients different types of medical treatment and care.

Whatever treatment you need, we can meet your needs (dialysis or radiotherapy center, for example).


West Indies Assistance provides you with a complete address book for your surgical operations in Martinique and Guadeloupe.

  • Orthopaedic surgery,
  • Paediatric surgery,
  • Vascular surgery,
  • Digestive surgery,
  • Thyroid surgery…

Contact us with your request, our West Indies Assistance medical concierge will guide you and explain the steps to follow in order to have first class surgery.

Medical tourism in Martinique and Guadeloupe

Utmost West Indies Assistance, your health partner

By choosing West Indies Assistance Medical Concierge, you benefit from:

  • More than 15 years of expertise and know-how;
  • a list of trusted partners for your transportation and accommodation;
  • 24 hour a day assistance with a high level of reactivity,
  • Highly qualified health professionals, experts in their field, whatever your pathology;
  • A complete and personalized accompaniment throughout your stay;
  • Utmost respect and absolute medical confidentiality.

Our health concierge network

West Indies Assistance provides its patients with a network of medical partners such as clinics, hospitals, laboratories and research centers throughout the Caribbean basin andinternationally .

Cancer patients can receive treatment at the Albert Clarac Hospital in Martinique, including tomotherapy and chemotherapy. The other patients have the possibility to be treated either at the university hospital of Guadeloupe or Martinique (respectively C.H.U.G and C.H.U.M), or in a private clinic of their choice.

As a French territory, European patients can use their European health insurance card in the different C.H.U.