Contact us
Medical repatriation,
assistance and medical concierge
West Indies Assistance
Our services
Based in Fort-de-France, Martinique, West Indies Assistance specializes in international medical evacuations and repatriations in the Caribbean region, and offers a medical concierge service with administrative and logistical support for patients and their families. Contact our team 24 hours a day, 7 days a week for a quote tailored to your needs. A range of solutions are available to meet your requirements by combining medical expertise, a network of healthcare professionals, TPA, logistical organization and personalized support.
Medical repatriation and assistance to and from the Caribbean
West Indies Assistance organizes tailor-made medical repatriations thanks to a quality care anywhere in the world. Insurances, mutual insurance companies, contact our team which will study your client's case with great reactivity and will define the most adapted transport to his state of health (Air Ambulance, commercial flights with or without stretcher, Wings to Wings...).
Medical Concierge & Care Coordination in the Caribbean
West Indies Assistance Medical Concierge offers personalized support. We bring you the excellence of French medicine in the health care facility of your choice in Martinique or Guadeloupe, at the best cost. Our teams take care of everything so that you and your loved ones enjoy a stay as serene and pleasant as possible.
West Indies Assistance
Some figures
Who are we ?
20 years of expertise at your service
West Indies Assistance is the trusted partner of many insurance and assistance companies wishing to offer their policyholders the best possible service while controlling their costs. We guarantee as many people as possible access to high-quality medical care 24/7, relying on our team and our network of healthcare professionals working in the best hospitals and clinics in Martinique and Guadeloupe. Coordination of care, logistics and support are at the heart of our mission.
Missions
+
0
flights
+
0
business customers
+
0
John Peter
Quisque tempus varius facilisis. Duis placerat turpis dapibus quam volutpat, id lobortis elit sagittis. Etiam ligula elit, porta vitae lacus eu, accumsan vulputate augue ut consectetur.
Customers
Robert Doe
Aliquam egestas dolor at ullamcorper accumsan. Proin gravida, urna et cursus aliquam, velit felis consequat tortor, id fermentum tortor mi ac urna. Fusce congue lacinia justo.
Customers
David Clay
Après mon accident de voiture, et ma prise en charge initiale sur l´île locale, j´ai pu compter sur West indies assistance pour m´évacuer dans les meilleurs conditions vers le Royaume-Uni
Customers
Our commitments : Quality care whatever the situation
Thanks to our local knowledge and strategic partnerships, we can offer you a variety of medical repatriation and concierge services operated by a qualified team available 24/7.
24/7 availability
A team at your service 24 hours a day, every day, to offer you a tailor-made estimate, to organize medical repatriations and your private medical stays
International service coverage
We serve over 150 countries with over 350 partners
Multilingual
English-speaking specialists are available to accompany clients and their families.
A controlled cost
Get the best health care and quality service at an affordable cost with our tailored solutions
From bed to bed
Our team of professionals follows the patient all the way to the final destination and takes care of him/her there.
A solid network of health professionals
As a major player in the French West Indies, we have forged close ties with hospitals and clinics in Martinique and Guadeloupe to facilitate administrative procedures.
Clients & Partners
Since 2006, West Indies Assistance has been working with 150 insurance partners around the world, including leading assistance companies who continue to place their trust in us over the years for their medical repatriation missions.
To carry out its various missions, West Indies Assistance works with a wide network of partners in the islands of the Caribbean basin, to prepare medical evacuations to the university hospitals of Martinique and Guadeloupe as effectively as possible. The company also relies on its teams to offer the best quality and experience to patients.
West Indies Assistance
Your preferred provider for access to care throughout the Caribbean
.
+596 596 70 18 89
Repatriation and medical concierge news
Navigating the Journey to the World’s Best Cancer Care
A cancer diagnosis is a life-altering event. The decision of where to seek treatment is one of the most critical that a patient, their family, or their insurer will ever make. The world’s leading cancer centers offer groundbreaking therapies, multidisciplinary ...
If You Can’t Fly Commercial: Your Guide to Safe Medical Repatriation
The dream Caribbean vacation or crucial business trip can turn into a nightmare in an instant. A sudden illness, a serious accident, or a chronic condition flaring up far from home is stressful enough. Then comes the daunting realization: you ...
Evacuation Meaning: A Complete Guide to Emergency Patient Transfers
In critical scenarios where minutes determine outcomes, understanding the full scope of evacuation becomes vital. For insurance professionals and healthcare coordinators operating in the Caribbean, evacuations are not just logistical exercises—they are complex, high-stakes operations that demand precision, regional expertise, ...
Contact
Any questions? Need a custom quote? Contact us