West Indies Repatriation, medical assistance and concierge services

Our services

Based in Fort-de-France in Martinique, West Indies Assistance specializes in international medical repatriation in the Caribbean region and offers a medical concierge service with administrative and logistical support for patients and their families. Contact our team 24 hours a day, 7 days a week for a quote customized to your needs. A range of solutions are available to meet your requirements by combining medical expertise, a network of healthcare professionals, TPA, logistical organization and personalized accompaniment.

Rapatriement sanitaire

Medical repatriation and assistance to and from the Caribbean

West Indies Assistance organizes tailor-made medical repatriations thanks to quality care throughout the world. Insurances, mutual insurance companies, contact our team who will study your client's case with great reactivity and will define the most suitable transport for their health condition (Air Ambulance, commercial flights with or without stretcher, Wings to Wings...).

Conciergerie médicale martinique

Medical Concierge & Care Coordination in the Caribbean

West Indies Assistance Medical Concierge offers personalized assistance. We put the excellence of French medicine within your reach in the health care centre of your choice in Martinique or Guadeloupe, at the best possible cost. Our teams take care of everything so that you and your loved ones enjoy a stay as serene and pleasant as possible.

West Indies Assistance

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Who are we ?

15 years of expertise at your service

West Indies Assistance is the trusted partner of many insurance and assistance companies wishing to offer their policyholders the best possible service while controlling their costs. We guarantee as many people as possible access to quality medical care 24/7 by relying on our team of professionals and our network of health professionals working in the best hospitals and clinics in Martinique and Guadeloupe. Care coordination, logistics and support are at the heart of our mission.

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Our commitments : Quality care whatever the situation

Thanks to our local knowledge and strategic partnerships we can offer you a variety of services operated by a qualified team available 24/7.

24/7 availability

A team at your service 24 hours a day, every day, to offer you a tailor-made estimate, to organize medical repatriations or evacuations and your private medical stays

International service coverage

We serve over 150 countries with over 150 partners


English-speaking specialists are available to assist clients and their families.

Controlled cost

Get the best health care and quality service at an affordable cost with our customized solutions

From bed to bed

Our team of professionals follows the patient all the way to the final destination and takes care of him/her there.

A solid network of health professionals

As a major player in the French West Indies, we have forged close ties with hospitals and clinics in Martinique and Guadeloupe to facilitate administrative procedures.

Clients & Partners

West Indies Assistance has been working for several years with 150 insurance partners around the world, including leading assistance companies who continue to trust us over the years for their medical repatriation missions.

To ensure the various West Indies Assistance has a large network of partners in addition to its own teams to offer the best quality and experience to patients.

Discover our clients and partners

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West Indies Assistance

Your prefered partner to access medical care in the Caribbean region.

+596 596 70 18 89


Any questions? Need a custom quote? Contact us

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