International medical repatriation of patients

Medical repatriation

Insurers, doctors, hospitals, patients, contact West Indies Assistance for medical repatriation from the Caribbean to the islands of the Caribbean basin, Europe and America.

WIA can assist you with all types ofmedicalrepatriation thanks to a 24/7 service.

Specialists in stretcher repatriation on airliners for over 15 years, WIA and its team of experienced professionals will meet your most exacting requirements.

Medical evacuations in the Caribbean

WIA operates throughout the Caribbean region, as well as in Europe and elsewhere when patients return to their country of origin.

Are you an insurance company looking for urgentmedical evacuation options?
WIA offers medical evacuation to the French overseas departments of Martinique and Guadeloupe for anyone in need of urgent care.

Emergency medical evacuations to the French Caribbean territories offer patients :

  • European-standard healthcare at university hospitals in Martinique and Guadeloupe
  • High-quality technical facilities
  • The possibility of using the European Health Insurance Card, which covers up to 80% of medical expenses for Europeans

Cancer patients have the opportunity to receive treatment at the Albert Clarac Hospital in Martinique, including tomotherapy and chemotherapy.

Medical repatriation to Europe and the UK

Insurance, if you’re looking for a solution to repatriate your patients, WIA provides medical repatriation to Europe.

WIA can organize repatriation by airliner with its medical teams (business class or stretcher) to all major European cities, including the UK.

Medical repatriation to America and Canada

WIA works with insurance companies to ensure the transfer of patients to North, South and Central America and Canada, either by airliner, depending on the possibilities offered by the various airlines, or by air ambulance.

We work closely with highly qualified air and ground ambulances.

Medical evacuation by air ambulance

Why choose West Indies Assistance in the event of an emergency evacuation?

West Indies Assistance has over 15 years’ experience, 10,000 assistance missions and 1,500 repatriations carried out.

One of its key strengths is its strategic location on Martinique, a French island with a European-standard teaching hospital.

Thanks to its team of experts, WIA ensures that Caribbean residents, tourists and expatriates in the region have access to the medical care available in Martinique and Guadeloupe.

Insurers, you can contact WIA 24 hours a day, 7 days a week. Thanks to over 15 years’ experience and in-depth local knowledge, we can provide your customers with access to top-quality medical services and medical repatriation solutions tailored to every situation.

Satisfied insurance partners

More than 150 insurance companies around the world trust WIA for the medical repatriation of their clients.

Europ Assistance, Axa Assistance, Allianz Global Assistance, Inter Mutuelles Assistance, Mutuaide, Healix, Eurocross, Adac, as well as various European and worldwide insurance companies in Asia, Africa, America and many other countries.

Medical repatriation by stretcher: the patient’s medical comfort at the best cost

Depending on the patient’s condition, transport in the supine position is necessary for the entire duration of the flight, and can be organized on a stretcher in a commercial aircraft such as Air France.

For this reason, WIA provides medical transport in stretchers, which can be organized in the morning, for departure that evening or the following day if necessary.

This stretcher repatriation ensures the comfort and safety of the patient, and considerably reduces the cost ofrepatriation .

These transatlantic flights have the advantage of being direct and non-stop.

How to get repatriated?

The stages of medical repatriation

You are an insurance company and wish to call upon WIA for the medical repatriation of one of your clients? Contact the team to find out about costs and options.

Available 24 hours a day, WIA can respond to emergency situations with great responsiveness.

In contact with your regulation, WIA will put in place the necessary means (medical airplane) to evacuate your subscribers to a structure adapted to their pathology.

Medical assistance

WIA will accompany you on your medical evacuation to Martinique or Guadeloupe by air ambulance or airliner, with a medical escort and emergency transport equipment.

Our doctors and nurses are experienced in emergency medical evacuations.

WIA organizes the patient’s admission to the university hospital, taking into account all the requirements and information received from the insurance company or other health transfer applicant/prescriber .

WIA follows the patient closely during admission, and stays in constant contact with his insurance company to keep them informed of his condition throughout his hospital stay.

Finally, WIA can support you with a range of services such as hotel and cab reservations, as well as all the logistical and administrative arrangements.

Price of a sanitary evacuation

You are an insurance company and would like to know the price of a medical evacuation?

Contact the WIA team , available 24/7, who will draw up a detailed estimate for your customer’s transfer based on various criteria such as the patient’s pathology and destination, the type of flight, the number of accompanying persons, ground transport (ground ambulances, cabs…).

The typespes of repatriation transport amedical transport

Air Ambulance

WIA works with air ambulances for short and medium-term flights.

Also known asmedical aircraft ormedicalizedaircraft , this is the mode of transport best suited to patients suffering from conditions that prevent them from traveling independently on commercial flights.

The aim of this private transport service is to offer patients comfort, medical safety and speed.

Commercial flights

When the patient is able to travel by airliner, WIA favors this solution, which is an excellent economical alternative to a private medicalplane.

This type of medical repatriation is possible in the seated position, but also on a stretcher if the patient has to remain in a supine position during the take-off and landing phases.
Only a few airlines, including Air France, offer stretcher transport on board their aircraft.

In both cases, WIA provides the patient with a medical team, and the materials and equipment required for the care to be carried out.

Bed to bed

In order to follow the patient throughout the medical repatriation, WIA also offers the ” bed to bed transfer ” service worldwide, which includes the various ambulance transports between airports and hospitals.

This service from the hospital of departure to the hospital of destination is organized by the WIA team, which places patient comfort and safety at the heart of its priorities.

Edge to edge

In addition, on-board transfer enables patients to reach their final destination without having to make a 24-hour stop, which would extend the transport time.

In this case, WIA organizes an air ambulance to take the patient to the nearest international airport where he/she can continue his/her transfer by stretcher or business class on a commercial flight.

Medical repatriation worldwide

WIA organizes medical repatriations and medical evacuations worldwide:

  • US Virgin Islands
  • British Virgin Islands
  • The Bahamas
  • Cuba
  • Jamaica
  • Haiti
  • Dominican Republic
  • Cayman Islands
  • Turks and Caicos Islands
  • Puerto Rico
  • Anguilla
  • Antigua & Barbuda
  • St. Louis Martin
  • Sint Maarten
  • Saba
  • Sint Eustatius
  • Saint-Barthélémy
  • Saint Kitts and Nevis
  • Montserrat
  • Guadeloupe
  • Dominique
  • Martinique
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Grenada
  • Barbados
  • Trinidad and Tobago
  • Aruba
  • Bonaire
  • Curacao
  • United States of America
  • Canada
  • Central and South America
  • Europe
  • Asia